A Local Crew, Not a Call Centre
We are a family-owned and run plumbing business, not a franchise with a call centre out the back.
Our plumbers work Artarmon and the surrounding Willoughby area week in, week out. We know the industrial estate off the Gore Hill Freeway and the media studios on Herbert Street as well as we know the streets around them.
That means we're not learning the local pipework on your dollar. We've already seen the century-old clay drains under the Federation streets and the newer stock near the station.
When you call (02) 9139 8009, a real person answers. Not a script, not a queue.
You'll talk to the plumber coming to your place, or someone who can get them on the phone straight away. Either way, you're not explaining your blocked drain twice.
Our Credentials and How We Earned Them
Every plumber we send holds NSW plumbing licence #275278C.
We carry $20 million public liability insurance on every job, no exceptions. That is not a marketing line, it is what protects your home if something goes wrong.
Our team also holds Master Plumber accreditation. It means the training and the workmanship get checked against a standard, not just a name on a van.
Credentials only matter if they change what happens at your front door. Ours mean the plumber who turns up is qualified to make the call on-site, not just to hand you a quote and leave.
Three Promises We Put in Writing
No call-out fee. $0 call-out fee and free quotes, every time we come to your door.
No surprise invoice. The price we quote is the price you pay, agreed before we start.
No comeback cost. If it's not right, we come back. No questions. No cost.
We put these in writing because a promise you cannot check is not a promise, it is a slogan. Ask us to confirm any of the three before we start and we will, every time.
Our labour also carries a lifetime warranty on top of those three. It covers the work, not the parts, and it doesn't expire when you sell the place.
In the Community, For the Community
We back Ronald McDonald House Charities Sydney, Beyond Blue, Wayside Chapel and Pink Ribbon Day.
In the community, for the community is not a tagline for us, it is where the sponsorship money actually goes.
Being a local team means these causes are ones our own customers and their families are touched by too. That's a different reason to back them than a head office picking a charity off a list.
Servicing Artarmon and Surrounding Suburbs
Artarmon's drains are not one problem twice. Older bungalow streets run clay pipework prone to cracking, while the newer stock closer to the industrial estate was plumbed to a completely different standard.
We work both, plus the surrounding suburbs day to day. That mix is exactly why a local crew earns its keep over a generalist from across town.
A council sportsground within Artarmon Reserve gets used by local clubs most weekends, and it's the kind of thing you only know if you're actually in the area, not just servicing a postcode from a spreadsheet.
Book Your First Job Today
You've read what we stand behind. Now put it to the test.
Book online and take $50 off the job, on top of everything above.
Call (02) 9139 8009 and a licensed local plumber sorts your blocked drain, fixed price, no surprises on the invoice.